Q: I BOUGHT TICKETS THROUGH OTHER, SECONDARY MARKET SOURCES (IE., “SCALPERS” ONLINE OR IN PERSON) – ARE MY TICKETS LEGITIMATE?
A: The State Theatre of Ithaca DOES NOT ENDORSE USING ANY SECONDARY TICKETING SOURCES. Our Box Offices cannot resolve any issues involving them, such as lost tickets or bogus tickets. Tickets for all of our shows are sold through Ticketfly, via our website, or in person at the Box Office at 105 West State Street in Downtown Ithaca. Tickets are sometimes available through fan club sites as pre-sales or special VIP packages. The State Theatre has the right to cancel ticket transactions that are suspected of being purchased for the sole purpose of reselling.
Third party “ticket resale” web sites create the illusion that they have “special access” to the best seats in the house, or that they are authorized sellers for The State Theatre of Ithaca, but all they do is purchase tickets from The State or private individuals and resell them at inflated prices. None of the price markup benefits the theater or the artist, who were the entities that put up the money and the time and the energy to create the show in the first place, and The State Theatre cannot confirm that tickets purchased from anywhere other than Ticketfly.com or The State Theatre directly are valid.